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Alberta CE Credits → Individual Courses

How to Handle Objections: Getting Customers to Say Yes *tax included GST/HST 79655 1547 RT0001


Description
1.5 hours | Alberta CE Credits: 1.50

Every salesperson encounters hesitation from customers. Knowing how to handle objections is the key to a successful salesperson. This interactive eLearning course explores what objections are, how to overcome them, and how to avoid rejection. You will be provided with interactive scenarios and questions to ensure your understanding when handling objections.

Continuing Education (CE) Credits are applicable for the following Alberta Insurance Licenses (for Alberta & Ontario residents only):
- General
- Life
- Accident & Sickness
- Adjusters
Content
  • How to Handle Objections: Getting Customers to Say Yes
  • Module 1: Introduction
  • Module 2: Common Objections
  • Module 3: Techniques for Handling Objections
  • Module 4: Common Mistakes When Handling Objections
  • Module 5: Final Quiz
  • Module 6: Wrap Up
Completion rules
  • All units must be completed
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