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Business Skills / Communication

Written Communication Fundamentals (DSCS0005)


Description
Have you ever sent a message that didn't land the way you intended? Whether it's a confusing email, a report with errors, or a message that gets misinterpreted, challenges in written communication are common in the workplace.

In this course, you will learn the fundamentals of writing with purpose, selecting the appropriate communication format, structuring your message for clarity, and applying grammar and punctuation effectively. Through real-world scenarios and interactive activities, you will identify common writing pitfalls, refine your messaging, and strengthen clarity and professionalism.

You'll leave with practical tools to communicate more clearly, avoid misunderstandings, and present yourself as a confident, effective writer.

80 minutes| SCORM | info@dddigitalsolutions.ca
Content
  • Introduction
  • Module 1: The Power of Effective Business Writing
  • The Writing Process
  • Module 2: Define Your Writing Goals
  • Module 3: Know Your Audience
  • Module 4: Choose the Best Medium
  • Module 5: Structure Your Writing
  • Module 6: Improve Your Grammar, Spelling, and Punctuation
  • Module 7: Edit and Proofread Your Work
  • Improving Your Writing Style
  • Module 8: Writing Style
  • Module 9: Be Concise
  • Module 10: Be Clear
  • Module 11: Be Courteous
  • Let's review
  • Module 12: Do's and Don'ts
  • Module 13: Summary
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever