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Business Skills / Communication

Communication Fundamentals (DSCS0003)


Description
Most job descriptions include the phrase "must have excellent communication skills," but what does that actually mean in practice, and how do you demonstrate it on the job? Clear communication is often the key difference between successful collaboration and costly misunderstandings.

In this course, you will learn what communication is, the different types used in the workplace, how to choose the most effective method for your message, and how to overcome common barriers to understanding. Through real-world scenarios and interactive activities, you will strengthen your ability to communicate clearly and effectively in everyday situations.

You'll leave with practical strategies to improve how your messages are delivered, received, and understood.

50 minutes| SCORM | info@dddigitalsolutions.ca
Content
  • INTRODUCTION
  • Module 1: What Is Communication and Why Does It Sometimes Fail?
  • WHY IT MATTERS
  • Module 2: Why Communication Skills Matter
  • COMMUNICATING EFFECTIVELY
  • Module 3: How to Use Verbal, Nonverbal, and Written Communication
  • Module 4: Choosing the Right Communication Medium
  • OVERCOMING BARRIERS
  • Module 5: How to Remove Five Common Communication Barriers
  • CONCLUSION
  • Module 6: Summary
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever
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